The City of Rockford has enabled residents to enroll in the online alarm prevention program. This course is entirely online and can be completed from any computer in about 30 minutes. It can be taken whether or not you have caused a false alarm, and there is no charge for the class.
Major Causes of False Alarms
* User errors
* Installation or service errors
* Equipment failures
* Inadequate training of people allowed access to your security system - children, neighbors, cleaning personnel, real estate agents, guests, relatives, babysitters, service and delivery personnel, etc.
* Weak system batteries
* Open, unlocked or loose fitting doors and windows
* Drafts from heaters and air conditioning systems that move plants, curtains, balloons, etc.
* Wandering pets